Welcome! The micro-credential course is now available. Extra modules for the extended short course will be available throughout 2020.

Course Features

Reasons to do this course:

  • Have impact

    The real benefit for individuals and teams is that these skills are an enabler – they help people to have more impact, more efficiently. Instead of ‘muddling through’ and wasting time and money, work is rigorous and productive. The process is better and the outcomes are better.

  • Learn valuable, lifelong skills

    ..that you can take with you anywhere and apply to complex challenges of any nature, including public policy, organisational, business and social challenges. You will learn what complex problem solving means and practical techniques for doing it.

  • Be inspired

    Throughout this course you’ll explore some of the most interesting and valuable ways of thinking about the world that we’ve compiled from many different sectors and disciplines. They will inspire you to think differently. We hope you enjoy it.

What’s in a subscription?

  • 40 lessons

    Each lesson contains a mix of – a multimedia video (5-29 mins), case studies, examples, quiz, guidance for activity-based learning, downloadable notes and reference list.

  • Flexible learning

    Enrol yourself, your team or your organisation for one year of access which can be renewed. Course duration is about 9 hours total video time. Allow extra time for quizzes and activities.

  • At your own pace

    On demand modules so you can learn when it suits you. Re-visit content as many times as you like. On successful completion of the quiz, receive a Certificate.

Learning Outcomes

  • Learn what ‘complexity’ really means

    Learn what ‘complexity’ means and how to recognise it. We’ll delve into the world of complexity science in a way that we can relate to everyday challenges

  • Improve how you think

    Complex problem solving embeds higher-order thinking skills including strategic thinking, critical thinking, creative thinking, analytical thinking, systems thinking, design thinking, structured thinking and futures thinking.

  • Practical techniques

    Explore a flexible and tailorable approach for Complex Problem Solving that can be applied to any complex challenge, and, practical techniques for doing it on a day-to-day basis.