Early release subscriptions

Subscriptions purchased in 2019 are ‘early release’ subscriptions.  These subscriptions provide early access to Navigate Complexity course material before the full launch of the full course in early 2020.  Early release subscriptions will commence with access to materials for 16 of 40 modules. 

Additional modules and resources will become available throughout 2019 from September 2019 onwards. 

As all module quizzes will not be available until early 2020, the Certificate of Completion will also not be available until early 2020.

Audio and transcript versions of modules are placeholders for future releases of the course.

Eligibility for student subscriptions

To be eligible for a student subscription an individual must be currently enrolled at an accredited University, another higher-education provider that grants qualifications requiring one or more years of full-time study, or, a secondary school or college.  A student subscription may be used for individual purposes only (the subscriber).

Proof of eligibility for students

Students are required to sign-up using an education provider issued email address (this may include .edu, .k12, or other email domains of educational institutions). If you do not have an education provider email address or, if we cannot verify your email address as an educational institution email address, additional proof of eligibility may be required after sign up.  In this instance you will be required to provide a copy of a current document issued by your educational institution showing your name, name of your educational institution, and date of issue.  This may include your student ID card, transcript or statement of tuition.  Documents are deemed current if their date of issue is within the last six months.

Eligibility for educator subscriptions

To be eligible for an educator subscription, the individual must be currently employed by an accredited University, another higher-education provider that grants qualifications requiring one or more years of full-time study, or, a secondary school or college.  Education provider staff who are in a research role are also eligible.  Educators may show the videos in the classes they teach and copy and distribute resources such as worksheets to the students they teach.

Proof of eligibility for educators

Educators (and education provider research staff) are required to sign-up using an education provider issued email address (this may include .edu, .k12, or other email domains of educational institutions). If you do not have an education provider email address, or, if we cannot verify your email address as an educational institution email address, additional proof of eligibility may be required after sign up.  You would be required to provide a copy of a current document issued by your educational institution showing your name, name of your educational institution, and date of issue.  This may include your employee or staff ID card, or a statement demonstrating employment with the education provider.  Documents are deemed current if their date of issue is within the last six months.

Subscription duration

Subscriptions for Navigate Complexity are for 365 days (1 year), which commences when each subscription is activated, unless otherwise arranged.  Subscription durations may change in the future, though we do not expect them to at this stage.

Subscription renewals

Subscriptions may be renewed.  Renewal prices are subject to change.

Subscription prices

Subscription prices may change from time to time.

Subscription ownership

It is important to note that Navigate Complexity subscriptions are allocated to individuals and cannot be transferred to another person.

Team members can choose to leave the team at any time, or the Team Leader can remove someone from a team, but the person who leaves the team retains their subscription.

If an organisation who employs an individual purchases a subscription for that individual, the subscription is owned by the employee (individual), even if they change employer during the subscription period.

Conditions of use

Individual and student subscriptions are for individual use only – the videos may not be viewed by anyone other than the subscriber, and the other resources including worksheets, reference lists and quiz materials may not be shared with or used by anyone other than the subscriber.

Educator subscriptions permit educators who satisfy the educator eligibility criteria to show videos to students they teach and to share other course resources with students they teach, but not with other educators or individuals who do not have a subscription.

Navigate Complexity Team subscriptions allow videos to be shown to a group only when all people in the group are members of the team subscription.

Consultants may show Navigate Complexity videos to people who do not have a Navigate Complexity subscription if they have a consultant license, in accordance with the conditions of their license.

Under no circumstances can Navigate Complexity videos be downloaded and shared, distributed, posted or modified.

Copyright and attribution

We take copyright seriously so please observe the copyright restrictions. All original sources are cited in our work. Ideas and techniques explored in the course must be attributed to the Navigate Complexity learning resource, or the original source as cited in the online course notes and references.

Please cite the Navigate Complexity learning resource as:

MacMaster, J. (2019), Navigate Complexity: 20 Questions for Complex Problem Solving, Strategy and Design (and Practical Techniques to Help Answer Them), www.navigatecomplexity.com

Privacy

Navigate Complexity and Ponder Enterprises takes privacy very seriously. We will never share your email address with anyone. Our payments system is provided by a third party payments and invoices provider (Stripe).

Updates to Terms and Conditions

These terms and conditions may be updated from time to time.  People with current subscriptions at the time of an update will be notified by email and subsequent logins to their subscription will indicate agreement to the updated terms and conditions.